Privacy Policy

At Jayasak Ceylon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your details when you visit our website, browse our products, create an order, or contact us.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

Your name, email address, phone number, billing address, delivery address, and any details submitted through contact forms or checkout forms.

Order Information

Products purchased, order quantity, payment status, delivery details, and order history.

Payment Information

Payments are processed through a secure payment gateway. We do not store your full card or banking details on our website.

Website Usage Information

We may collect basic website activity such as pages visited, products viewed, device type, browser type, and general location to improve website performance and customer experience.

How We Use Your Information

We use your information to:

Process and deliver your orders
Confirm payments and order details
Manage inventory and product availability
Respond to inquiries and customer support requests
Improve our website, products, and services
Send order updates, delivery information, or important notices
Prevent fraud, misuse, or unauthorized transactions

Inventory, Shopping Cart & Payment Data

Our website may include inventory control, shopping cart, and payment gateway features. Product availability, cart items, order quantities, and checkout details may be processed to complete your purchase smoothly and accurately.

Payment details are handled through secure third-party payment providers. Jayasak Ceylon does not directly store sensitive card information.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information only with trusted service providers such as:

Payment gateway providers
Delivery or courier partners
Website hosting and technical support providers
Legal or regulatory authorities when required by law

These parties are only allowed to use your information for the purpose of providing the required service.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us remember cart items, understand website usage, and improve website performance.

You can disable cookies through your browser settings, but some website functions such as cart and checkout may not work properly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security, so we encourage customers to use secure devices and avoid sharing sensitive information through unsecured channels.

Your Rights

You may contact us to:

Request access to your personal information
Correct inaccurate personal details
Request deletion of your information where legally possible
Ask questions about how your information is used
Withdraw consent for marketing communication

Third-Party Links

Our website may contain links to third-party websites or services. Jayasak Ceylon is not responsible for the privacy practices, content, or security of external websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations. Updated policies will be posted on this page.

Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact us:

Jayasak Ceylon
Website: www.jayasakceylon.com
Email: enquiries@jayasakceylon.com
Email: jayasakceylon@gmail.com
WhatsApp: +44 74 065 4430 / +94 71 147 0381
Phone: +94 71 147 0381